Privacy Policy
Effective: August 29, 2026
Purpose
This Privacy Policy explains how Total Technical Solutions (TTS) Training Academy may collect, use, maintain, and disclose information associated with students, website visitors, course participants, and Academy transactions.
Information We May Collect
Depending on how you interact with TTS Training Academy, information collected may include:
- Name and contact information
- Email address
- Account and registration information
- Billing and transaction information
- Course enrollment information
- Attendance and participation records
- Assessment and course-completion information
- Certificate information
- Communications with TTS Training Academy
- Information voluntarily provided through forms, surveys, or evaluations
- Technical information generated through the website, learning platform, or related systems
Payment Information
Payments may be processed through third-party payment-processing services.
TTS Training Academy may receive transaction information necessary to administer an order, payment, refund, or enrollment. Complete payment-card information may be processed directly by the applicable payment provider rather than stored by TTS Training Academy.
Payment providers maintain their own privacy and security practices.
How Information May Be Used
TTS Training Academy may use information to:
- Create and administer student accounts
- Process registrations and enrollments
- Process and document payments and refunds
- Provide access to courses and protected materials
- Deliver live virtual training
- Communicate course information and administrative notices
- Maintain attendance and completion records
- Administer assessments
- Issue Certificates of Completion
- Provide student support
- Maintain website and account security
- Investigate technical or administrative problems
- Improve Academy courses and operations
- Maintain records required for legitimate business, administrative, or legal purposes
Service Providers
TTS Training Academy may use third-party service providers to operate portions of its training program and website.
These may include website hosting, learning-management systems, payment processing, email delivery, communication services, video-conferencing platforms, and other technology providers.
Information may be processed by these providers when reasonably necessary to provide their services.
Live Virtual Training and Recordings
Live virtual courses may be delivered through Google Meet or another Academy-approved platform.
When a session is recorded, a recording may capture participant names, images, voices, chat messages, questions, screen content, or other participation.
Course recordings are governed by the TTS Training Academy Recording and Replay Policy.
Student Records
TTS Training Academy may maintain enrollment, attendance, assessment, completion, certificate, transaction, and related administrative records for legitimate educational, operational, compliance, and business purposes.
Records will be retained for periods reasonably necessary for those purposes or as required by applicable law.
Information Security
TTS Training Academy uses reasonable administrative and technical practices intended to protect information under its control.
However, no website, internet transmission, electronic storage system, email service, or online platform can be guaranteed to be completely secure.
Students are responsible for protecting their own account credentials and should promptly report suspected unauthorized access.
Sharing of Information
TTS Training Academy may disclose information when reasonably necessary to:
- Operate the Academy and provide requested services
- Work with service providers supporting Academy operations
- Process transactions
- Protect the security or integrity of Academy systems
- Investigate fraud or misuse
- Enforce Academy policies
- Comply with applicable legal obligations
- Respond to lawful governmental or regulatory requests
TTS Training Academy does not authorize students to obtain or use another student’s personal information for unrelated purposes.
External Websites and Services
Academy websites, courses, or materials may contain links to third-party websites or services.
TTS Training Academy does not control the privacy, security, content, or business practices of independent third parties. Students should review the privacy policies of third-party services they choose to use.
Student Privacy Requests
Students may contact TTS Training Academy to request reasonable assistance concerning their Academy account information or student records.
Any rights concerning access, correction, deletion, restriction, or other treatment of personal information will be handled in accordance with applicable law and legitimate recordkeeping requirements.
Policy Updates
TTS Training Academy may update this Privacy Policy when its technology, services, business practices, or legal obligations change.
The effective date displayed on the policy identifies the current published version.
Contact
Questions concerning this Privacy Policy or TTS Training Academy privacy practices should be submitted through the Academy’s designated contact or support channel.
TTS Training Academy
Total Technical Solutions