Attendance Policy

Effective: August 29, 2026

Purpose

This policy defines attendance expectations for TTS Training Academy courses, particularly live virtual instructor-led courses.

Attendance Requirement

Students are expected to attend the full scheduled course session and actively participate in required instructional activities. Attendance may be required for course completion and certificate eligibility.

Timeliness

Students should join the live session before the scheduled start time to allow for technology checks and attendance verification. Repeated lateness or extended absence may affect completion status.

Identity and Participation

TTS Training Academy may verify student identity and participation through account records, attendance rosters, live-session participation, assessments, or other reasonable methods.

Technology Responsibility

Students are responsible for maintaining adequate internet access and compatible equipment. Temporary technical difficulties should be reported to the instructor as soon as reasonably possible.

Absences

Students who know they will miss a scheduled class should contact TTS Training Academy promptly. An absence does not automatically qualify for a refund or transfer. Applicable requests will be handled under the Refund and Cancellation Policy and Transfer and Rescheduling Policy.

Early Departure

Leaving a live session before required instructional content is completed may result in the student being marked incomplete unless the instructor or Academy approves an alternative arrangement.

Course Completion

Attendance alone does not guarantee successful completion. Students must also satisfy applicable assessment, participation, assignment, and passing-score requirements, including the Academy’s 80 Percent Passing Standard when applicable.

Conduct During Class

Students must comply with the Student Code of Conduct and maintain a professional learning environment during live sessions.

Attendance Records

TTS Training Academy may maintain attendance records for administrative, certification, quality assurance, and compliance purposes.

Exceptions

Reasonable exceptions may be considered for documented emergencies, technical failures outside the student’s reasonable control, or other extraordinary circumstances.

Policy Acceptance

By enrolling, the student acknowledges and agrees to this Attendance Policy and any course-specific attendance requirements disclosed before enrollment.

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